North East School District Website Accessibility Policy
Authority
The North East School District is committed to ensuring accessibility of its website for students, parents, and members of the community with disabilities. All pages on the district's website will confirm to accessibility guidelines that are compliant with the Americans with Disabilities Act (ADA). [1][2][3][4][5][6][7]
Delegation of Responsibility
The Superintendent or designee shall develop administrative procedures whereby students, parents, and members of the public may present a complaint regarding a violation of the Americans with Disabilities Act (ADA), Section 504 and Title II related to the accessibility of any official District web presence which is developed by, maintained by, or offered through the District or third party vendors and open sources.[8]
Guidelines
With regard to the North East School District website and any official North East School District web presence which is developed by, maintained by, or offered through third party vendors and open sources, the North East School District is committed to compliance with the provisions of the Americans with Disabilities Act (ADA), Section 504 and Title II so that students, parents and members of the public with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same benefits and services within the same timeframe as those without disabilities, with substantially equivalent ease of use; and that they are not excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in any North East School District programs, services, and activities delivered online.
All existing web content produced by the North East School District, and new, updated and existing web content provided by third-party developers, will conform to ADA compliant accessibility guidelines. This regulation applies to all new, updated, and existing web pages, as well as all web content produced or updated by the North East School District or provided by third-party developers.
Website Accessibility Concerns, Complains and Grievances
A student, parent or member of the public who wishes to submit a complaint or grievance regarding a violation of the Americans with Disabilities Act (ADA), Section 504 or Title II related to the accessibility of any official North East School District web presence that is developed by, maintained by, or offered through the North East School District, third party vendors and/or open sources may complain directly to a school administrator, or the school or District webmaster. The initial complaint or grievance should be made using the Website Accessibility Complaint/Request Form; however, a verbal complaint or grievance may be made. When a school administrator or School/District webmaster receives the information, they shall immediately inform the Superintendent.
Whether or not a formal complaint or grievance is made, once the North East School District has been notified of inaccessible content, effective communication shall be provided as soon as possible to the reporting party to provide access to the information. The Complainant should not have to wait for the investigation of the complaint to be concluded before receiving the information that he/she was unsuccessful in accessing.
Complaints or grievances regarding the inaccessibility of the North East School District public website content should be submitted in writing, via email, or by completing the website complaint form. The formal ADA non-compliance complaint should include the following:
- Name
- Address
- Date of the Complaint
- Description of the problem encountered
- Web address or location of the problem page
- Solution desired
- Contact information (email and phone number) in case more details are needed
The complaint or grievance will be investigated by the website maintenance team or another person designated by the Superintendent. The student, parent, or member of the public shall be contacted no later than five (5) working days following the date that the website accessibility compliance coordinator receives the information. The procedures to be followed are:
- An investigation of the complaint shall be completed within fifteen (15) working days. Extension of the timeline may only be approved by the Superintendent.
- The investigator shall prepare a written report of the findings and conclusions within five (5) working days of completion of the investigation.
- The investigator shall contact the Complainant upon conclusion of the investigation to discuss the findings and conclusions and actions to be taken as a result of the investigation.
- A record of each complaint and grievance made pursuant to this policy shall be maintained at the North East School District administrative offices. The record shall include a copy of the complaint or grievance filed, report of findings from the investigation, and the disposition of the matter.
Legal
- 28 CFR Part 35
- 29 U.S.C. 794
- 34 CFR Part 104
- 42 U.S.C. 12101 et seq
- Pol. 103
- Pol. 103.1
- Pol. 104
- Pol. 815
- Pol. 814
- Pol. 216
- Pol. 113.4
